Effective Date: 1 May 2025
At The Net, we are committed to respecting your privacy and protecting your Personal Data. This Privacy Policy explains how we collect, use, and disclose your information, and the choices you have. We aim to maintain a high level of trust and transparency by adhering to the principles of applicable data protection laws.
For the purposes of this Policy, "Personal Data" refers to information about you (or your family) that identifies you, either on its own or when combined with other information The Net has or is likely to have access to.
Information We Collect
We collect Personal Data to provide you with a responsive, customised experience. Examples include:
Personal information: names, contact details, educational background, preferences, demographic information, payment details, and transaction history;
Information generated through your relationship with us: enrollment instructions, class choices, transfers, withdrawals, communications (via email, phone, online forms, or in-person interactions);
Information collected via cookies and technologies on our website to analyse usage and improve functionality;
Audio, visual, and video recordings captured during classes, workshops, events, or programs conducted by The Net or its representatives.
How We Collect Information
We collect Personal Data through:
Direct interactions (forms, communications, enrollment);
Our website, mobile or online platforms;
Cookies and similar tracking technologies;
Audio-visual recordings during classes or events (consent will be sought before recording).
How We Use Your Information
The Net may collect, use, and disclose your Personal Data for the following purposes ("Allowed Purposes"):
To provide and administer educational services and programs;
To manage enrollment, transfers, assessments, payments, and operational needs;
To deliver customised experiences based on your preferences;
To communicate important updates, service information, and administrative messages;
To send you marketing or promotional materials (only when permitted by law or with your consent);
To develop and enhance our services through customer feedback, data analysis, and market research;
To monitor quality, conduct audits, and maintain internal records;
To comply with applicable legal and regulatory obligations;
To safeguard the rights, property, and safety of The Net, its staff, and its clients.
How We Use Your Information
The Net may collect, use, and disclose your Personal Data for the following purposes ("Allowed Purposes"):
To provide and administer educational services and programs;
To manage enrollment, transfers, assessments, payments, and operational needs;
To deliver customised experiences based on your preferences;
To communicate important updates, service information, and administrative messages;
To send you marketing or promotional materials (only when permitted by law or with your consent);
To develop and enhance our services through customer feedback, data analysis, and market research;
To monitor quality, conduct audits, and maintain internal records;
To comply with applicable legal and regulatory obligations;
To safeguard the rights, property, and safety of The Net, its staff, and its clients.
Disclosure of Personal Data
We may share your Personal Data with:
Professional advisors, third-party service providers, and contractors who help us operate, under confidentiality agreements;
Any relevant authority, regulatory body, or court where required by law;
Other entities connected with The Net (if necessary for operational reasons).
If we intend to use your Personal Data for any purpose not outlined here, we will seek your prior consent.
Transfers Outside Your Country
Your Personal Data may be transferred to third-party service providers or data storage systems located outside your country. We take reasonable steps to safeguard your data, but note that no system can guarantee absolute security.
Retention of Personal Data
We retain Personal Data for as long as necessary to fulfill the Allowed Purposes or comply with legal requirements.
Your Rights
You have the right to:
Request access to your Personal Data;
Request correction of inaccurate information;
Withdraw consent for marketing communications at any time.
Requests can be made in writing to lin@thenet.school
Please note that a reasonable administrative fee may apply for access requests.
Cookies and Website Usage
Our website uses cookies to:
Analyse site traffic and improve user experience;
Track usage patterns and preferences;
Measure the effectiveness of our content and campaigns.
You can manage cookie preferences through your browser settings. However, disabling cookies may impact your site experience.
External links on our website may lead to third-party sites; we are not responsible for their privacy practices.
Consent
By providing your Personal Data to The Net, you consent to the collection, use, and disclosure described in this Privacy Policy.
You may withdraw consent at any time by contacting us. However, this may affect our ability to provide certain services to you.
Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. By continuing to use our services after changes are posted, you agree to the updated terms.
Contact Us
For any questions about this Policy or your Personal Data, please contact:
The Net
Email: lin@thenet.school
Phone: +6590182365
Governing Law
This Privacy Policy is governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.